Request Technical Service

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Is your service issue an emergency and your robot is non-operational? Call Us!

Technical Support

8:00 am - 4:30 pm EST
Monday - Friday
419-878-9727 ext. 200

Emergency After Hours Support

24/7 Emergency Support
419-878-9727 ext. 300
(voicemail)

Fast, Expert Support to Keep Your Line Running Smoothly

Request Technical Service

To request service or to schedule maintenance on your Kaufman equipment, please fill out the below form or email our technical service department.

Please have your machine model number and serial number, located inside the control panel on hand for expedited service.

Ed Burgess

Ed Burgess
Service Manager
419-878-9727 ext. 101
Ed.Burgess@KES-USA.com

Technical Service
About Kaufman Engineered SystemsAbout Kaufman Engineered Systems

Need information about your system fast?

KES is now placing a QR code sticker on the main electrical panel giving our customers instant access to maintenance and troubleshooting documents; electrical and mechanical drawings, and spare parts lists.

Simply point your phone or tablet’s camera at the code, enter a password and you will have this information right at your fingertips.

Complete End-of-Line Automation, Engineered for Excellence

Turnkey Packaging and Palletizing Solutions

Kaufman Engineered Systems is a premier integrator for FANUC robotics, offering robotic palletizing, depalletizing, case packing, high-speed picking, and labeling. In addition, Kaufman manufactures their own line of stretch wrapping, pallet conveying, pallet stacking, pallet dispensing, and other material handling offerings. Couple all this with in-house controls, and Kaufman has the complete solution. Let us help you create your next end of line manufacturing solution.

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