Request Technical Service

Is your service issue an emergency and your robot is non-operational? Call Us!
Technical Support
8:00 am - 4:30 pm EST
Monday - Friday
419-878-9727 ext. 200
Emergency After Hours Support
24/7 Emergency Support
419-878-9727 ext. 300
(voicemail)
Fast, Expert Support to Keep Your Line Running Smoothly
Request Technical Service
To request service or to schedule maintenance on your Kaufman equipment, please fill out the below form or email our technical service department.
Please have your machine model number and serial number, located inside the control panel on hand for expedited service.


Need information about your system fast?
KES is now placing a QR code sticker on the main electrical panel giving our customers instant access to maintenance and troubleshooting documents; electrical and mechanical drawings, and spare parts lists.
Simply point your phone or tablet’s camera at the code, enter a password and you will have this information right at your fingertips.
Complete End-of-Line Automation, Engineered for Excellence
Turnkey Packaging and Palletizing Solutions
Kaufman Engineered Systems is a premier integrator for FANUC robotics, offering robotic palletizing, depalletizing, case packing, high-speed picking, and labeling. In addition, Kaufman manufactures their own line of stretch wrapping, pallet conveying, pallet stacking, pallet dispensing, and other material handling offerings. Couple all this with in-house controls, and Kaufman has the complete solution. Let us help you create your next end of line manufacturing solution.

